Corroded charging port, SIM, or battery terminal contacts.Your trade-in device must meet the following eligibility requirements:Ī) Your device must power on, hold a charge, and not power off unexpectedly ī) Your device must have a functioning display with no black spots or pixilation of any kind Ĭ) Your device must have no breaks, cracks, or other defects that go beyond normal wear and tear, including but not limited to: What requirements does my device have to meet in order for me to receive the trade-in value?.View the Samsung Trade-In Program Terms and Conditions for more information. The instant trade-in credit for trading in a smartphone or a tablet applies only to New Samsung Devices. The Samsung Trade-In Program allows customers to trade in an eligible device and receive an instant trade-in credit toward the purchase of a new qualifying Galaxy device.
You'll also find answers to common questions about the trade-in process below. Ready to trade in your old device? Learn how to prepare your old device for return by properly resetting and removing sensitive information.
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